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WinWin-Beauty
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About Us
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About Us
1. Our shop specializing in improving the quality of life of customers. With high-quality products, reasonable prices, and excellent customer service, we look forward to your experience.
2. Reputation and improving the quality of life of customers are our tenet.
3. Thanks for paying attention to our store, please collect our products and stores.
4. We cherish every customer and always strive to provide the best service.
Please feel free to contact us If you have any questions or inquiries, thanks you.
Payment
1. We accept payment through Paypal(prefered).
2.If you do not have Paypal account,you can also pay via Paypal with your credit card or bank debit card.Payment can be submitted in any currency.
3.Paypal payment system supports Mastercard,Visa,American Express,Discover and eCheck.
PS:It takes up to 5-7 days to clear the eCheak payment.
4.Please pay soon after you have made the order or received our email informing that you've won your bid so that we could arrange the shipment more quickly.
5.Before you pay,please make sure that your address in Paypal is a valid one.
Shipping
1.Items will be shipped out after 1-3 business days for delivery.
2.Delivery may be delayed during weekends and holidays.We would our best to provide you the most reliable way of shipping service.
Sometimes it is highly depended on the courier companies and local customs,especially for international shipping.
3.Please contact us any problem on shipping firstly,we will definitely solve it. Please don't open a case to ask questions before contacting us,thanks for your understanding.
4.It is normal to occasionally change the shipping tracking number, because cross-border logistics companies occasionally change the tracking number. and some items have special characteristics and occasionally re-sent. These situations are beyond our control.
Thank you for your understanding. We guarantee that the delivery within the time we promised.
5.It's the buyer's responsibility to pay additional shipping and handling fee if the ordered item is returned because the wrong shipping address provided by buyer.
Returns
1. If the item you received is defective, we will be responsible for it after verifying the truth.
2. If you have any questions about this item, we sincerely hope you can contact us first. We will resend or refund to you according to the actual situation, don't worry.
Don't open a case before contacting us, thank you for your understanding.
3. If you just don't like the item, or you ordered the wrong item for your own reasons, we will also accept the return if the item is not affected by the second sale, but the buyer will bear the freight. Thank you for your understanding.
4. If you return the goods, please contact us, we will give you the address of our warehouse for shipping, thank you for your understanding.
Contact Us
1.Please feel free to contact us if you have any question.Mails will be replied in 24 hours during business days and sometimes there may be delay during holidays and weekends.
But we'll do reply you asap and try our best to solve your problems out.Believe us,every customer is taken as our important treasure.
2.Please check your mailbox or the message in your ebay account if you've sent us emails or if there seems to be any problem.We'll keep all of you updated if there's any problems
concerning logistice and so on.Our mails are sent on Ebay message or gmail,sometimes they may be blocked or could not be sent into a certain mailbox.
Pls change your settings or use another mailbox if you usually meet similar problem dealing on ebay.
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